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Friday, 6 May 2016

How to Access Help?

Talygen is designed to be intuitive. However, it is so huge that even the most experienced users do not work on all the modules all the time. Such users appreciate help an advanced feature is to be invoked or a new module is to be learned. But where is help to be obtained? This blog answers.

Assistance on how to use Talygen is available through:

  1. Documentation
  2. Tele-assistance
  3. In-person visits

Documentation
Talygen is a well-documented tool. The documentation is accessible from inside the software. Here’s how to retrieve it:
  • Click on the icon below HOME to view the Full Menu. Support is on the upper right corner. 

  • A right click on Help takes a user to Knowledge Base, where Talygen documentation is.


  • New users can download the Quick Start Guide. Those looking for assistance can view articles in the Front End KB Article directory. 

  • There is also a search box to facilitate information retrieval. 




Tele-assistance
In the rare instance that the documentation does not cover a subject, or the issue at hand is complex, users can turn to forums, raise a ticket or send Talygen an email.
  • The forums can be accessed here: http://forums.talygen.com
  • A ticket can be raised through Talygen Support, which happens to be adjacent to Help. 

  • Emails can be sent to:

In-person Visits
On the extremely rare chance that nothing short of a physical visit will do, users can schedule a visit from an expert technician by calling at  650-800-3850

Talygen is designed to be easy-to-use. The assurance that help is at hand makes it even easier.

Wish you all a very productive summer.

Wednesday, 23 March 2016

How to Borrow a Device through Asset Management?


Talygen’s Asset Management is god-sent for businesses. It comes loaded with powerful features for managers and an intuitive interface for employees. It can make users’ life simpler. The key is to use it correctly.

In this blog, the readers will find a simple way to request headphones, laptops or other devices from their employer through Talygen.

Borrow a Device in Four Steps

Step 1

Log into your user account, fire up the full menu and click on Requisition. You will land on a page listing your organization’s entire inventory.


Step 2

Select a category of devices – such as headphones, smartphones, cameras or routers – from the drop down menu next to Asset Catalog and press on the green button.


“Headphones” have been chosen for the sake of demonstration.
Step 3

Click on + in the rightmost Add Requisition column. A small window with a short form will pop up. Fill the form and click on Save.


Step 4

Filling the form will turn the 0 in the third column “Waiting” to 1.

1 shows that your request has been sent and you will shortly receive the device you ask for.



Extras

  • The best thing about Asset Management is that users do not have to do anything when they return the asset. That’s an administrators’ job.

  • Depending how many users want a device simultaneously, there can be any non-zero number in Waiting. Nonetheless, an increment after filling the form shows a request has been sent successfully.

  • For any assistance on how to use Asset Management, feel free to call us on NUMBER or visit the Forums.

Tuesday, 9 February 2016

Four Reasons to Buy Time Tracking Software

Time tracking software is usually the last thing to come to mind when businesses are pressed for money. Reducing expenses takes priority over everything else and decision makers see just another expense in a time tracking software. Few realize that it is an investment that can save them money and offer several other benefits.

This blog suggests four ways your business can benefit from using a time tracker:

Faster and Accurate Payroll

Getting ready for payroll is always a hassle, irrespective of the size of the  company. It is usually because there is a ton of paperwork involved and timesheets need constant revision. There is always someone who needs to enter all the billing information into a program and send it for approval. The entire process can take more than a week. However, things can be simpler with a time tracking software.

A tracker will collect data on employees’ billability in real time and generate detailed, visual reports at the end of the day. It saves your accountant much time and helps him or her prepare the payroll faster.

Another useful feature of quality time trackers is that the data in them is usually not editable without permission. These features maintain accuracy.

Improved Human Resource Management

HR management is a challenge when it is done the old way. Pen and paper are inefficient and there remains a plenty of room for mistakes. A time tracker can help streamline the process—even for small businesses that may or may not employ an HR professional.

Quality time trackers come with essential HR management features, such as: vacation management, scheduling, overtime management, and payroll. They combine all this data into detailed reports, making it easier for you take a decision.

Detection of Unused or Underutilized Software

Every business uses a range of applications for productivity and data management. Not all those applications are equally useful. A time tracker can help your business detect the unused and underutilized software in your workplace. Based on this information you can renegotiate or stop subscription to the tools you do not need.

Productivity Evaluation

Powerful time trackers, such as Talygen, come along with performance measurement tools that can help you find the most productive workers in your company.

Takeaway

Your business can grow immensely if you consider buying a time tracking software as an investment, rather than just another expense. A time tracker can help you in your payroll, streamline HR management and help you find unused software to increase productivity—and profits.

Wednesday, 20 January 2016

Features of Right Time Tracking Software

Time management has come a long way from when employees would manually stamp time cards and hand them in.

It is now possible to track and store employee activity, monitor productivity through screenshots and keystroke frequency, figure out the hours invested on each project and produce meaningful reports on what is really going on in your business.

Time tracking software is useful for everyone, from freelancers to mom-and-pop stores and from small businesses to large enterprises. Time tracking applications can be found in industries as varies as hospitality, construction, cleaning and information technology.

If your organization does not use time trackers, it is already at a technological disadvantage and may be losing clients to your competitors who do a better job of time management through tracking. It is time you should incorporate a time tracking software into your business.

Which time tracking software is right for you?
A quick Google search shows links to hundreds of trackers. Which one of them is suitable for you? A few years ago, any tracker would have been the right one for you, but not now.

Businesses and technology have evolved a lot in the past few years. It is important to make sure the tracker you invest in has at least these features:

Essential Features of a Modern Time Tracking Software

Time Tracking
A modern time tracker is capable for monitoring time for hourly as well as salaried employees. It offers multi-device support so that a user can log in from a desktop but log out from their smartphone. Offline tracking is essential for many industries, so is the ability to integrate with GPS.

Timesheets
The idea is new, but has quickly won over the hearts of decision makers and employees alike. Timesheets facilitate the billing process, smoothen workflows and allow you—as a manager—to approve or reject a large amount of data with one click.

Overtime Control
Overtime is expensive. Modern trackers—such as Talygen—alert you whenever an employee bills more hours than planned. You can accept or reject the work done during off-time hours. This can save you from costly overtime payment.

Project Management
Though project management software is its own category, modern trackers either offer barebones project management or integrate with your existing project management software.

Reports
Finally, a modern time tracking software is capable of producing detailed, human-readable reports from the logged data. Usually, the reports are available in several formats; including PDF and XLS files.

Takeaway
Make sure the time tracking software you are going to invest in is capable, offers timesheets, overtime control, project management and detailed reports.