Monday, 26 March 2018

Empower Your Business with Customer Relationship Management Software

CRM or Customer Relationship Management is a commonly known term in business organizations. According to reports, a CRM system is capable of increasing your business revenues by 50%, reducing your marketing costs by 20% and increasing your conversion rate by 350%.

A CRM system is all about understanding the customers’ needs. It helps to enhance your sales and marketing by giving you the opportunity to understand your customers in a way that they will become your clients in future.

With the help of Customer Relationship Management system, you can easily manage information related to prospects, opportunities and leads at one place. This information can be accessed by authorized people in real time, to help them make smart business decisions

Here are few reasons why your business needs to employ CRM:

- Focus on Your Targets:

CRM brings a targeted approach to your business which helps you focus on your ultimate goals and meet the customers’ needs. It also helps you to develop a personalized approach to your marketing.

- Extensive Communication Channels:

Businesses usually face the problem of poor communication. CRM serves as an effective communication channel that helps to connect with your target audience and to keep track of customer’s preferences.

- Keep Track of Customer’s Interests:

CRM helps you target your potential customers those who want to get associated with your brand. You get aware of the kind of mindset that people have towards your brand so that you can modify your strategies accordingly. This improves your brand loyalty and reputation among the customer base.

- Targeting New Customers:

CRM provides an extensive platform to add new customers to your brand. If you want to survive in the current highly competitive market, then you cannot just rely on your existing customers. You need to devise your business strategies to attract opportunities, prospects and win new customers.

- Cost Cutting:

Customer Relationship Management makes sure that you target only those customers, who are actually interested in your brand. By understanding your customers, you can stick to your their preferences and not waste your time and money on non-profitable aspects. This will help you  maximize your business sales and profits.

Why Choose Talygen’s CRM Software?

Talygen, the leading business automation software, offers a comprehensive Customer Relationship Management tool which empowers businesses to manage prospects, leads opportunities and clients.

Talygen allows users to manage, organize and synchronize their business processes with robust features such as automated invoices, documents, follow up assessments, real-time analytics, CRM software screenshots, CRM message board and many more.

Here are some of the defining features of Talygen’s CRM module.

Bulk Import of Leads, Prospects, Opportunities, and Clients:

With Talygen’s CRM system, users can easily manage Leads, Opportunities, and Clients. Now, there is no need to manually enter the details of customers, users can import or export leads in bulk.

Automatic Follow Ups and Reminders:

Talygen has an automatic follow up and reminder feature that helps to streamline the management of a large number of leads at a time. Users can create a follow-up reminder to communicate with clients via different modes of communication. They can set reminders on specific days as per their requirements.

Conversion from Leads  into Projects:

Users can seamlessly make budget estimate with Talygen and quickly send it to the client for approval. Once it is approved by the client, the team can start working on the project. Project Managers can easily track the tasks, set goals for team members and coordinate workflow within the organization.

Additional Owners:

Talygen’s CRM system allows Project Managers to create Additional Managers for leads. Additional Managers are basically the acting manager of the lead. An Additional Manager has all the rights and responsibilities of the Project Manager so that work does not get affected in the absence of the main manager.

Final Words:
In this cut-throat competitive business environment, companies need to have better customer relationships to attain soaring business growth. CRM or Customer Relationship Management is the best way to streamline customer relationships, automate your work, and cut down the workload of employees so they can easily focus on their assigned tasks.

Sunday, 18 March 2018

Why Your Business Needs To Invest in a Project Management Software?

In today’s competitive business world, it’s important for every organization to improve its business efficiency to achieve success.

According to a study done by Standish Group, out of 6516 IT development projects, only 27% percent of the projects have succeeded. Rest of the 73% projects have been altogether canceled due to over-budgeting, mismanagement and breaking deadlines.

That’s why organizations are now finding and adopting innovative ways to tackle and address these problems and move things faster in the right direction. This helps them to provide maximum output in minimum time.

No matter how big the size of the project is, you have to plan, execute and manage the all project related tasks to get the desired results. Therefore, web-based project management software's such as Talygen, Asana, Trello, and Zoho are the best online solutions to achieve  project goals.

Talygen’s online project management software helps businesses to manage their schedules, track project progress, and remove communication gaps. This online software is customized as per the needs of the organization so that they can easily identify, allocate, track and match the project requirements and deliver within the given timeframe.

Here, we are sharing some of the critical reasons why any business needs to adopt and invest in project management software:

1. Streamlined Access to Information:

With the help of online project management tools, you can store all the important business information at one place. When confidential data is accommodated within a centralized protected place, team members can easily share and access the data with complete integrity.

This centralized system helps to protect the information with single point of access. Also, one can monitor and control projects through various project management security tools.

Talygen, an advanced business management software, offers a unique screenshot tool in its desktop application. This feature allows Company Admins/Project Managers to monitor and track an employee’s work in real time. This automatic tool provides all the details regarding screenshots, mouse clicks and keystrokes for a particular time frame of an employee’s workday.

This not only improves the client’s experience with utmost transparency but also helps to streamline overall project management.

2. No more manual workloads:

Gone are the days, when you had to do project related tasks manually. With the improved project management techniques in place, manual workarounds have now become old. Manual work and manual project management using spreadsheets and via emails can lead to numerous problems and additional workload which can cost you precious money, time and sometimes even clients.

These outdated techniques have now been replaced by project management softwares, which have completely transformed the project deliverable. Online project management softwares come with several unique features such as auto scheduling, sustainable allocation of resources, assignment of tasks, budget tracking and progress updates of each project.

When every single task within a project is fully automated and free from manual intervention, all the team members including Project Managers can focus on the project deliverables and their business goals rather than thinking much about updating things related to the projects process.

3. Real-Time Collaboration on Projects:

Communication and Collaboration are two most important aspects of project management. Effective decision making will only take place when you are able to match all the project requirements at the right place and right time.

Project management tools always work in real time; therefore project leads can take important decisions regarding projects on time. Different teams working on the same project can easily collaborate with each other. This helps in completion of the project within the stipulated timeframe given by the clients.

Also, the communication process in web-based project management softwares is highly secure and safe which ensures the entire project’s tasks move as per set deadlines.

4. Minimize the Risks and Reduce the Possibility of Project Failures:

Most of these project management tools like Talygen provide businesses with the ability to tackle and manage risk in a controlled manner. Earlier, consolidated spreadsheets and emails were the only way to view the overall picture of the projects’ risks.

Now, with these online project management softwares, you can centrally manage all the risks by getting real-time visibility of the risks at every stage of the project. Moreover, you have the feasibility to perform multiple actions which help to limit the impact of the risks on the final delivery of the projects.

Timely management of risks helps to deliver more projects on time and within the given budget. This will surely give a pleasing moment to your clients.

5. Document Sharing:

Document sharing, whether inside the team or with the clients, plays an integral role in providing transparency in the project management cycle. It allows the team to get more extensive documents, descriptions, and wireframes that ultimately help to streamline project management.

Talygen provides a Cloud-based Document Storage feature in the Project Management Module. This cloud based storage system allows users to store and share the documents with both the teams and clients with advanced features like document versioning.

Final Words:

Project management is an essence to businesses of all sizes. Including online project management tools in your business operations helps to increase the agility, improve communications and maximum utilization of the resources. Go for it!