Whenever any organization expands, its
employees want a desirable space to connect with each other to disseminate
necessary information and perform with the best of their abilities. An organization
can only achieve their goals if team members can get access to all the information
and knowledge on time.
A Knowledge Base System is the center of
knowledge for any organization. A Knowledge Base Solution is a highly useful
tool for an organization. This is a single bunch of information pool which is
always accessible, updated and makes way for employees to discover new
insights. It enables employees to create and disseminate information (articles)
within the organization.
Talygen, a leading business development
automation service provider offers a very easy to use Knowledge Base System which
provides a plethora of useful features to help organizations in achieving
organizational goals in much more easier manner. It not only provides
comprehensive and important information about an organization but also creates
resources, as in articles, for the proper distribution of information.
Here are five reasons you should invest in
Talygen’s Knowledge
Base Module which allows companies around the world to improve
different kinds of tasks within a company:
Categorization
of Articles
Categorization of articles is the stepping
stone for any Knowledge
Base Solution. It helps in organizing articles into different
categories for effective distribution of articles among employees. Talygen’s
Knowledge Base System enables users to define articles into a number of
categories. This categorization of articles promotes effective data
dissemination. When you add an article to a particular category, it becomes
easier for team members to know which article meet their requirements.
Transfer of Writing
Responsibilities
As business increases, the need for plenty of
information and documentation also increases with time. Scaling capabilities of
the companies is also piled up with time. Talygen’s Knowledge Base System provides
assistance for easily transferring the article writing responsibilities from
one team member to other. This is a very comprehensive feature of Talygen which
is really useful when any team member is not available to perform their given
task.
It also allows users to save and retain an
article as a draft. This helps them to make any final changes in the article if
required before publishing it for everyone. It increases the efficiency by allowing
users to switch in and out between the tasks and get back to the same article
to finish it off in time.
Effortless Collaboration
with Clients
Collaboration these days has become an
integral part of business organizations to perform their day to day tasks. It
is not only useful for internal management of an organization but also
beneficial for collaborating with clients. Talygen’s Knowledge Base Solution is customized
in a way that clients can have access to the articles as per their
requirements. While creating an article, Managers can give article access to clients
(through enable or disable functionality), so that they know about the progress
of the project. This feature makes a segmentation in which there are two types
of articles, one is the company only articles and others are clients based
articles.
Security and Privacy of
Articles
Talygen’s Knowledge Base System always
ensures high-end security and privacy of articles shared by Managers to their
team members. There are number of security checks provided in Knowledge Base
Module that allow users to maintain privacy. Project Managers can view,
track and manage all the shared articles among team members. Knowledge Base
Module allows Managers to put restriction on readers from copying
any content of the articles. This ensures full-proof security of articles and
also nullifies the possibilities of inappropriate data intruding activities.
Personalized
Knowledge-Based Repository
Database is a real key to success for any
organization. It is the ladder to which every organization climbs through and attains
desired goals. Talygen’s Knowledge Base System allows organizations to
create their own personalized knowledge base repository. Important articles and
data related to the company could be stored and become a reservoir. This
feature helps in improving and streamlining the entire operations of the
organization. Team members can easily retrieve any information and data of
their use at any time.
Final Words
An excellent Knowledge Base System is one of
the most important requirements for an organization’s support checklist.
Keeping this into mind, Talygen’s intuitive Knowledge Base Module is one of
the best comprehensive solutions to share important documents/articles among
team members and clients. Try out this intuitive software now and experience a
faster execution of your knowledge base management.
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